Contact shopAKIRA Customer Service
shopAKIRA Phone Numbers and Emails
Customer Service Number:
-
(773) 726-3871
shopAKIRA Emails:
shopAKIRA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
shopAKIRA Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call shopAKIRA is 7737263871. 33% of customers managed to speak with a real person.
The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as shopAKIRA may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
shopAKIRA Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call shopAKIRA is 7737263871. 33% of customers managed to speak with a real person.
The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as shopAKIRA may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call shopAKIRA mainly because of return/ replace, request for information, shipping and delivery.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact shopAKIRA is support@shopakira.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact shopAKIRA?
Most Popular Number:
| Total calls: 1 207 | Issues resolved: 22 | Last call: Jan 17, 2026 |
Contact Information
shopAKIRA Website:
shopAKIRA Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 AM - 6:00 PM CST
shopAKIRA Customer Service Reviews
No one answered the phone, I emailed them and keep getting the same STUPID RESPONSE. ITS LIKE THEY DONT CARE
Poor customer service to resolve an issue of a missing item. I have emailed and called; no response yet.
How Good is shopAKIRA's Customer Service?
The customer service sucks. No one to speak to at all. My address on my order was 1 number off. I tried to get it corrected. Unable to reach anyone for support.
In person customer service is great. The automated customer is the worst I have ever and I harbored retail for over 25 years. Akira should be embarrassed how horrible the automated service is. I would rate it a zero.
My favorite store but def disappointed me
It was difficult to reach out to someone to get an answer.
It was good. Just needed to return 2 of the items. Was able to return same day easily.
I absolutely love Akira!!! I have purchased so many fabulous items from the website. They are great quality , unique and fun to wear.
Summary of shopAKIRA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call shopAKIRA?
Shipping and Delivery Question:
- “Stolen packages”
- “Missing package”
- “Shipping status”
Return/ Replace Question:
- “Return order and didn't get a refund”
- “I want to do and even exchange woth 2 items same thing just different size”
- “Return”
Request for Information Question:
- “Trying to inquire about an item in a store in another state”
- “Information”
- “There is no one to speak with in regards to specific store availability! I tried the online search and it was inaccurate, but no matter what location you call to speak with someone for clarity they will not speak! This is the most ridiculous system”
Payments and Charges Question:
- “Need new customer discount code”
- “Charged for a non purchase”
- “Overcharged”
Product/ Service Question:
- “Problem with order”
- “Defective merchandise”
- “Problem with my order”
Activation/ Cancellation Question:
- “Cancel a order”
- “Cancel”
- “Cancellation”
Refund Question:
- “Refund”
- “Refund that was received on 12/17/25 but affirm will charge me on 1/1/26”
- “I need my refund of my money back .”
Account Question:
- “My rewards points”
- “Forgot to enter discount code”
- “Rewards”
Website/ Application Question:
- “Order online”
- “Your website won’t let me return an item”
- “Use of gift certificate when shopping on website”
Staff Question:
- “The customer service inside the store”
- “Bad customer service”
- “Customer service”
Cards Question:
- “Stolen card used to make purchases”
- “Gift card”
- “A Akira employee stole $50.00 of $100.00 gift card”
Employment Question:
- “Paycheck”
Other Question:
- “Issues with an order / purshase”
- “The Plaform sandal I bought is too small”
- “Talk to someone”
Compare shopAKIRA Customer Service To
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